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Can sub-accounts log in to the Signable application?

No. Sub-accounts are designed for API-only operation.

A prospective sub-account already has a direct Signable account. How does a Partner migrate them?

Follow these steps:

  • Customer with the existing account contacts Signable referencing joining the partner's system.
  • Signable team will advise how to migrate to the partner system.

Can an existing direct customer merge their account with a sub-account?

No. For security reasons, accounts cannot be merged. If the customer holds unused credits on their direct account, they may choose to use those up before going live under the partner integration.

Can a sub-account have multiple users?

No. sub-accounts.

Is there a limit on sub-accounts?

No. Partner accounts support unlimited sub-accounts.

How do Partners charge customers?

See Billing section.

Can a Systems Integrator also earn referral commission?

Yes, under a separate Referral Partner agreement: 10% commission, for a maximum of one year, on each referred customer who signs up to a paid plan. For more information, see Join the referral program.