# Enable embedded signing

Set up your Signable account to use embedded signing.

## Prerequisites

- Active paid Signable plan
- Identified use case (application embedding, custom email, or SMS delivery)
- Development resources for API integration


## Contact Customer Success

Reach out to Signable's Customer Success team to discuss your requirements.
You can contact, using:

- Live chat in your Signable account
- [Email the support team](https://www.signable.co.uk/contact/)


Explain your use case. The team can confirm if embedded signing suits your needs and send you the acknowledgement form.

## Sign the acknowledgement form

Sign the Identity Assurance Acknowledgement form. This confirms you accept responsibility for verifying signer identities when using embedded signing.

Return the signed form to Customer Success.

## Wait for activation

Customer Success enables embedded signing on your account after receiving your signed form. They confirm activation by email or chat.

For implementation details, see [Send an envelope with embedded signing](/guides/embedded-signing/send-envelope-embedded-signing).

## (Optional) Configure notification emails

By default, Signable sends signing request emails to signers. It is recommended to turn off these emails by the following:

1. Log in to your Signable account
2. Navigate to **Preferences**
3. Disable **Signer notification emails**


Signable always sends the completion email with signed documents, regardless of this setting.

## Troubleshooting

- **Cannot find the Signer notification email setting?**
Check the Preferences section. The 'Signer notification email' setting only appears when embedded signing is enabled. Contact Customer Success if you cannot locate it.
- **API response missing the signing URL?**
The `envelope_signing_embed` field only appears when embedded signing is enabled. Contact Customer Success to verify activation status.